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Patient's Guide

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First Visit

[Reception for First Consultation] 8:30 a.m. - 11:00 a.m.

  1. After completing the necessary sections of the application for medical consultation, please take your application to window "No. 2/Reception for First Consultation." Please also submit your Health Insurance Certificate and any doctor's certificate etc.
  2. You will be issued with a Consultation Ticket and a First Consultation Slip. Please present the First Consultation Slip to the out-patient reception desk at the department for your consultation. The receptionist will tell you the consultation room and estimated time of consultation. Following that, please wait in the Waiting Hall.
  3. An illuminated sign shows consultation times in the Waiting Hall. When the time for your consultation is shown, please move into the Inner Waiting Room.
  4. When it is your turn, the doctor will call your name from the consultation room.

Patients Attending a Different Department for the First Time

If you are visiting a different department for the first time (where you have not previously received treatment), please complete an application form, as for first-time patients. When submitting your application, show your current Consultation Ticket at window "No. 2/Reception for First Consultation."

Consultation Department Information

If you do not know where to go for your consultation, please ask at window "No. 1/General Information."

Revisit

[Reception for Repeat Consultation] 8:00 a.m. - 11:30 a.m.

If you have an appointment

  1. If you have an Appointment Card, please wait in the Waiting Hall at the department for your consultation.
  2. An illuminated sign shows consultation times in the Waiting Hall. When the time for your consultation is shown, please move into the Inner Waiting Room.
  3. When it is your turn, the doctor will call your name from the consultation room.

If you do not have an appointment

  1. If you do not have an appointment, or if your appointment has been cancelled, please apply at the "Repeat Consultation Reception Machine."
  2. Take the reception slip issued by the "Repeat Consultation Reception Machine" to the out-patient reception desk at the department for your consultation. The receptionist will tell you the consultation room and estimated time of consultation. Following that, please wait in the Waiting Hall.
  3. An illuminated sign shows consultation times in the Waiting Hall. When the time for your consultation is shown, please move into the Inner Waiting Room.
  4. When it is your turn, the doctor will call your name from the consultation room.